GOAL: Con Edison of New York needed a way to monitor critical parameters of its widely distributed metropolitan steam distribution system and provide actionable data to the command center by remotely monitoring steam levels under city streets and then communicating temperature and water-level data from manholes to utility systems.

SOLUTION: Direct Connect eXternal (DCX) units were encased in NEMA 6P watertight enclosures and mounted in steam trap manholes throughout Manhattan.

RESULTS: SmartSynch’s web application enables readings from DCX units to be displayed every 60 seconds on monitors at the Lower Manhattan steam control center. Steam control center supervisors know when and where water is accumulating in manholes and can identify problem steam traps, resulting in quick dispatch of technicians to address problems in real time.

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